Tuesday, June 4, 2019
Theories and models of change management
Theories and models of replace moldmentNothing in this creation is at the state of constant static. E rattlingthing is changing. Likewise, formations be as well changing all the time. If we look few decades back things have swopd a lot. Change neither disappears nor dissipates. It is a serve which is inevitable. What is heavy is how we manage the variety show to initiate the best out of it. Change is the major driving force for a company to be innovative and try out with new management styles and tools. Changes back bring fortune in the company with improved profit margins and satisfied employees provided that the alterations are handled properly with appropriate management strategies, however, if the organisations fails to seminal fluid across the appropriate and effective management strategies then it posterior affect the company badly and at worst even collapsing or bankruptcy. So, the changes that an organisation memorial tab permit has to be planned, organised, directed, controlled and channelled effectively. This requires a good leadership quality in the leader whoever that mightiness be. Leaders can be CEO, Mangers, Chairperson or Board of Directors depending on the organisation.There are umteen management thinkers at different times who have proposed numerous different theories and model regarding the nature of change management and how to manage the changes effectively for better of the organisations. The bordering section of this essay will look at the different management thinkers and their management theories and models and their relevance with the changing business environs and how it is crucial for an organisation to undergo changes for its prosperity and progress.One of the commencement ceremony and most popular theories of change management was given by Kurt Le realise (1890-1947). Lewins model is rather dewy-eyed however other change management theories are based on this model. Lewins model of change is divided into thr ee spots of unfreeze, change and freeze referring 3 stages of changesThe first look in the change in the behaviour is to unfreeze the existing situation which is also called quo state which is the residue state. Unfreezing of the quo state is very important to tire the resistance from the change. It can be done with either increasing driving forces away from the quo state or decrease the restraining forces that negatively affects the movement away from the equilibrium or use the both method .(Stephen, 2003)The second step which is the change stage is the movement where all the changes happen. This movement can be facilitated with by persuading the employees to cope with on the changes, telling them the benefits of the changes and making them sure that everybody has to work together to get the best out of the changes and show them new perspectives.(Stephen, 2003)The third step is the freezing stage which is the step after the change has been implemented. This stage of the change is required for the changes to stick over time. Sustainability is very important when new changes have been made. The new changes have to be properly institutionalised and formally accepted by all. The actual integration of the new changes takes place in this unfreeze stage. (Stephen, 2003)According to Lewin (1951) driving forces facilitate change because they push employees in the relyd direction. Restraining forces hinder change because they push employees in the opposite direction. Therefore, these forces must be analyzed and Lewins three-step model can help deliver the balance in the direction of the planned change. Changes are very crucial since changes makes new and improved ideas to implement into action possible. (Kanter, R. et al. 1992)After Lewins model many other writers upgraded his theory making it more effective however the fundamental aspects were still there. One of the most popular model of change management is Kotters eight step model (Kotter, 1995). According to Kotter, successful implementation of change depends on the eight steps as proposed by him. Skipping any one of the eight steps might create illusion of speeding of the process but it does not improve the effectiveness of change.(Singh,1963)His eight steps include the following stepsCreate a sense of urgency This step includes analysing the market and examining the possible risks and opportunities along with the competition in the market. (Kotter,1996)Establishing the powerful group to guide the change This step is to create a group which is capable to handle the changes and has enough power to lead the effort. The group should be encouraged to work as a team. (Kotter,1996)Develop a pile This stage includes creating a proper vision of change in the organisation. Apart from this the change should be highly focused and should be in rather truthful form so that everyone understands and accepts. (Kotter,1996)Communicate the vision The vision that has been proposed has to be deliver ed or explained to everyone. A good communication of the vision is very important. (Kotter,1996)Empower staff The next step is empowering the staffs. This step includes removing hurdles in the change and encouraging new and unconventional ideas and ways of doing things. (Kotter,1996)Ensure there are short terms win It is very important to keep the staffs motivated. Short term wins help the staffs to remain motivated. This also helps the support needed for the change. (Kotter,1996)Consolidate procures Organisation should check the policies that inhibit or restrain the changes and if there are any, they should be changed. The policies that catalyse the changes should be brought in to action to speed up the change and efficiency. (Kotter,1996)Institutionalise the change in the acculturation of the organisation the changes that have been made should be institutionalised or embedded in the organisation as a culture and should be linked with the surgical procedure and leadership. (Kott er,1996)The first four steps of Kotters eight model act as a defroster a hardened equilibrium.Stages five to seven is the introduction of many new changes. It resembles with the change phase in the Lewins model. The last phase grounds the changes that have been made into the business or organisation culture. The success and improvement of the organisation depends on the proper follow of the sequence. ( Kotter,1996)The next change management model is the ADKAR model proposed by Jeffery M Hait (2006). ADKAR is basically a framework to understand change in the individual level which was later used in the field of business and management. It comprises of five elements which are Awareness (of the need of change), Desire ( to support and enter in the change), Knowledge( of how to change), Ability( to implement required skills and behaviours) and Reinforcement( to sustain the change). (Hait,2006)Awareness represents the understanding of the need of the change along with the nature and the affects of not going with the change. (Haitt,2006)Desire represents the desire to participate in the change. Even though desire is often more about the personal choice, it can be created with the intrinsic environment. There are many factors that create desire in the individual about the changes. (Haitt,2006)Knowledge is the basically the trainings and information access about how to change. Knowledge is very important as it is very necessary to have trainings and information access to implement the change. (Haitt,2006)Ability shows the actual implementation of the change at the required pace. It also represents the conversion for knowledge into action. How sanitary the changes have been executed depends on the ability of the group or an individual. (Haitt,2006)Reinforcement represents the sustainability of the change. Sustainability depends on both the intrinsic and extrinsic factors. External factors include recognition, rewards and celebrations that are even to the realisati on of the change. The internal factor is the sense of achievement among the individuals regarding the change.(Haitt,2006)The ADKAR model is in very much sequential manner. It clearly represents how an individual experiences change. Desire cannot come to begin with awareness because desires are only triggered when we are aware, similarly knowledge cannot come in the beginning desire as we do not seek for the knowledge before we have desire for it and similarly ability and reinforcement. (Haitt,2006)Having discussed the models of change management it is very important to know that these models were not created just for the sake of creating. Their importations have been highly undecomposed in the real context. It is very important to realise that the importance of the change in the corporate society. Technological innovations and globalisation has made this world a much smaller place. Changing according to the changing world is necessary otherwise you just lag behind and can become very hard to get along all over again.To survive and prosper organisations must adopt strategies that realistically reflect their ability to manage multiple future scenarios. ( Paton, McCalman,2000) Business and managers are now faced with ever more complex and high dynamic operating environments than before.If we take a real life model then we can see that the car companies nowadays not only manufacture cars these days but they do much more than just do the manufacturing. They are complex in how to distribute them more widely and how to get more market share and manufacturing more diverse range of cars.Another real life example is the example of BRITISH AIRWAYS. Back in 1981 BRITISH AIRWAYS appointed a new chairperson. When he was appointed the company was very inefficient and wasnt properly utilising the resources. He then made a lot of changes in the company and restructured the whole company. For this he first contemplated and realised that the company needed a lot of changes to gain more profit margins and he did so through change management methodology. Then he analysed the areas for the change. The company then systematically reduced the staffs. However, before doing this, through his change management leadership, he let the company know about the need for change to prepare them for the upcoming changes and the benefits behind it. He was able to let the company know about the changes about to happen which shows a good communication and was able to direct the company to prosperity and success.Change as we already said is inevitable and no one can escape the change. The fear of adjusting into new changes and risks that brings along with it is the reason that restrains the change. Having said that change is one of the most important parts of the growth. There can never be development and growth without change. Thats why different writers and management thinkers have published different theories and model to analyse the mechanism of change so as to bette r understand the change. These theories work as a testimony to the fact that the change is a real phenomenon and can be analyzed through different steps and methods.As I have discussed three models of change management in this essay, each model follows the like basic fundamental framework of the mechanism of change. However, each model has a different way of looking at the things.Lewins model is rather simple which sees change into 3 stages resembling it to the stages before the change, during the change and after the change. Lewins model is more of a generalised model. So, Lewins model of change exhibits the forces that either increase or restrain the changes. To nerve centre up, when the combined strength of one force is greater than the combined strength of the restraining forces, then the change is more likely to happen. (Stephen, 2003) It also says what the factors are that we have to pick out during the process of change.Kotters eight model theory sees the change phenomenon into eight different stages. Kotter has defined the change process into many different stages which gives us a more clear idea of how change happens and how a company succeed through change. Kotters model describes how market analysis creates the need of changes and how the changes have to be well communicated to the outgrowth of staffs to motivate them for the change.The next theory ADKAR sees change more from individualistic point rather than the change itself. ADKAR says that the staffs have to be aware about the need of change which creates desire for the change. Knowledge increases the ability to cope with the changes and reinforcement stabilises the changes. ADKAR basically cover all the major aspects of change.These three models of changes have a very good implication in the real world. Lewins model being rather simple might not be appropriate for the current change in the business world however the fundamental aspect of change is there. Kotters eight model and ADKAR are qu ite similar. Kotters model focus more on the change itself however ADKAR focuses on the individual level. I feel that Kotters model covers almost all the aspects of the change. It not only tells about the need of change but also how the changes have to be implemented. It talks about the communication and encouraging each other to work as a team. Apart from this it also says about empowering staffs which is very important and also the motivating factors like short term win makes this model much more applicable for all kinds of institutions and more reliable.With the end of my literature review I would like to research further on the topic Importance of change for a prosperous future.
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